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GM_Virgil on bans

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PostPosted: Thu Oct 03, 2002 12:10 am    Post subject: GM_Virgil on bans Reply with quote

GM_Virgil wrote:
Ultima Online, Asheron's Call, EverQuest, Dark Age of Camelot, and Anarchy Online all permit and have players with multiple accounts. Some smaller ones may not, as I can't keep track of them all, but that does cover the bulk of online games. The only exception I can think if is free web-based games, which have been known in the past to block players if both are connecting from the same IP as cheat-protection.

The simple fact is that Jumpgate is a subscription service. In the same way that you are allowed to have multiple phone lines, multiple ISP accounts, and the like, we do not prevent owning multiple accounts. And, like the above, we also do not disclose any personal information about our accounts - including multiple account owners. We do keep track internally, and the GM's and billing personnel have access to this information if we need it.

Any accounts that are found breaking the rules not only get banned, but also have the other accounts of the owner are banned as well. This includes temporary accounts, as a few people no longer with us have discovered.

Barring the above, we are not planning on making any changes to the second acount policy - it would be silly for a business to send away subscribers, and as long as that player is not breaking the rules we have layed out in the terms of service, we don't have any problems with it.
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